THURSDAY, 8 OCTOBER · 5:50 PM
Shorter lines, clearer service.
Issue queue numbers, route students to the right window, and keep every department's display board in sync — one platform for BISCAST's front-line offices.
What you can do
Most of this needs no account. Sign in only if you want one page that keeps track of everything you have asked for.
Watch the live queue No sign-in
See what each office is serving now, who is waiting at each window and how many slots are left today. Search your own number to find your place in line.
Track a document No sign-in
Enter the reference number from your slip to see whether your document is being processed or ready for claiming. Slips carry one only where the office has something to prepare for you.
How it works
Four steps, whether you start on your phone or at the kiosk in the lobby.
Take a number
From your phone or the kiosk. Pick the office, what you need, and a time schedule if the office offers them.
Watch the queue
Your number appears on the live queue page and on the lobby board, with exactly how many people are ahead of you.
Go to the counter
Be on the premises before your number is called, then present it at the window shown on the board.
Follow your document
If your transaction produces a document, keep the reference number and track it until it is ready for claiming.